HOW TO BOOK

How to Make a Booking at We Rock The Spectrum Geelong

For NDIS Participants:

If you are an NDIS Participant who is wanting to claim the finding from their plan, please ensure a Service Agreement is completed prior to booking. Once a Service Agreement is approved, you will receive a Discount Code to use to allow appropriate NDIS invoicing as per your Plan Details. Please note, without a Service Agreement, we are unable to add specific NDIS details to receipts which may be rejected when claiming.

  • Complete a NDIS Service Agreement prior to booking and these are subject to approval from the WRTS Geelong team. The form can be found here. Please ensure you allow up to 3-5 business days for processing.
  • You will be invoiced according to how your NDIS Plan is managed. If you are Self Managed or Self Funded (for non-NDIS participants), you can pay at the time of service or an invoice will be sent through to you. For those who are NDIA Managed or Plan Managed, invoices will be sent directly to the Appropriate Party after a Service Agreement has been completed. Without a NDIS Service Agreement on file, you will be invoiced as a Self Funded participant.

For General Public Sessions:

1. Click on the “Book Now” button above.
2. Follow the prompts to follow through with your desired session and time. If you are stuck on which session best suits you, please check out the Services tab for more information.
3. Once the booking has been created, you will receive a booking confirmation email. If you do not receive this within 24 hours, please contact us!

Please don’t hesitate to give us a call if you need any further assistance!

Bookings are essential to ensure you don’t miss out as there may be other sessions running throughout the day.

Please note: we do have a 48 hour cancellation policy in line with the NDIS policy for all bookings. Cancellations within 48 hours of the booking start time will still be charged full fees.

Our online booking system will close 30 minutes before the session start times. If there is no option for either a Sensory or General Open Play session on your selected day, this would mean that there are no more sessions available on the day.

If you have a multi pass or package, individual bookings are required per session.